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Frequently AskedQuestions

Find Answers to Common Questions

Get answers to the most common questions about our groundskeeping services, plans, and policies.

Frequently Asked Questions

Get answers to common questions about Advantage Groundskeeping and our landscaping and property maintenance services.

Q

What is The Box Advantage Group?

A

The Box Advantage Group is a comprehensive professional service company with over 40 years of combined experience. We operate specialized divisions: Plumber In A Box, Handyman In A Box, Electrical In A Box, Aircare In A Box, and Advantage Groundskeeping. We provide professional, reliable services for all your home and business maintenance needs.

Q

What areas do you serve?

A

We serve multiple counties in Tennessee including Sevier County, Knox County, Blount County, and Jefferson County. Contact us to confirm groundskeeping service availability in your specific location.

Q

Are your technicians licensed and insured?

A

Yes, all our technicians are fully licensed, bonded, and insured. We maintain the highest standards of professionalism and safety in all our services.

Q

Do you offer emergency services?

A

Yes, we provide emergency groundskeeping services for storm damage, fallen trees, and other urgent property maintenance situations. We guarantee quick response times to minimize damage and restore your property.

Q

What makes Advantage Groundskeeping different?

A

As part of The Box Advantage Group, Advantage Groundskeeping brings you professional-grade landscaping and groundskeeping services with the convenience and reliability you deserve. We've streamlined our processes to ensure you get the professional property care you need, when you need it, with transparent pricing and guaranteed satisfaction.

Q

Do you provide landscape design services?

A

Yes, we offer comprehensive landscape design and planning services. Our team works with you to create beautiful, functional outdoor spaces that match your vision and property needs.

Q

What types of landscape features can you install?

A

We install a wide range of landscape features including hardscapes (patios, walkways, retaining walls), outdoor lighting, water features, fire pits, pergolas, and custom landscape elements.

Q

Do you handle plant selection and installation?

A

Yes, our experts help you select the right plants for your climate and property, and we handle complete installation with proper soil preparation and care instructions.

Q

Can you work with existing landscapes?

A

Absolutely! We provide landscape renovation and restoration services, working with your existing features while enhancing and improving your outdoor space.

Q

How long does a landscape installation take?

A

Installation timelines vary based on project scope, but we provide detailed timelines during the planning phase. Most residential projects are completed within 1-2 weeks.

Q

Do you provide commercial groundskeeping services?

A

Yes, we offer comprehensive commercial groundskeeping for office buildings, retail properties, HOAs, multi-family properties, and industrial sites.

Q

What commercial services do you offer?

A

We provide commercial landscaping, property maintenance, snow removal, seasonal cleanup, irrigation management, and custom maintenance plans tailored to commercial needs.

Q

Can you handle large commercial properties?

A

Yes, we have the equipment and expertise to handle properties of all sizes, from small retail spaces to large industrial complexes and multi-building developments.

Q

Do you offer commercial maintenance contracts?

A

Yes, we create customized maintenance contracts for commercial properties with flexible scheduling, priority service, and comprehensive property care plans.

Q

What about HOA and multi-family properties?

A

We specialize in HOA and multi-family property maintenance, providing consistent, professional groundskeeping that enhances property value and resident satisfaction.

Q

What groundskeeping services do you provide?

A

We offer comprehensive outdoor property care including lawn maintenance, garden maintenance, landscape design, tree care, irrigation systems, pest management, seasonal services, and exterior maintenance for both residential and commercial properties.

Q

How often do you provide maintenance services?

A

We offer flexible maintenance schedules from weekly to monthly, depending on your plan and property needs. We provide year-round services including seasonal maintenance and cleanup to keep your property looking its best.

Q

Do you handle irrigation system installation?

A

Yes, we install, maintain, and repair irrigation systems with water conservation and efficiency in mind. Our services include system design, installation, seasonal adjustments, and repairs.

Q

What seasonal services do you offer?

A

We provide comprehensive seasonal services including spring cleanup and preparation, summer maintenance and care, fall cleanup and preparation, winter protection and maintenance, and holiday decoration services.

Q

Do you work with rental properties?

A

Yes, we understand the demands of high-traffic rental properties and provide groundskeeping that helps protect your investment while creating a beautiful first impression for guests and tenants.

Q

Do you offer tree care services?

A

Yes, we provide comprehensive tree care including pruning, trimming, disease management, removal when necessary, and tree health assessments to keep your trees healthy and safe.

Q

What about pest and weed control?

A

We offer integrated pest management and weed control programs, including organic options, to keep your lawn and landscape healthy without harmful chemicals when possible.

Q

Can you help with outdoor living spaces?

A

Absolutely! We design and install outdoor living features including patios, fire pits, outdoor kitchens, pergolas, gazebos, and entertainment zones to enhance your outdoor enjoyment.

Q

What is The Box Advantage Membership?

A

The Box Advantage Membership is our core membership program at $14.95/month that covers all your properties. As part of The Box Advantage Group, Advantage Groundskeeping customers receive 5% off all labor for groundskeeping, lawn care, and landscaping services, priority scheduling, transparent pricing, service history tracking, and member-only communication channels. You can also add specialized add-on packages for enhanced coverage.

Q

Do you offer discounts for multiple services?

A

Yes! The Box Advantage Membership provides 5% off all labor for groundskeeping and landscaping services automatically. When you have The Box Advantage Membership, you're also eligible for add-on packages that offer even greater savings with labor credits and additional discounts on specific services like seasonal maintenance or commercial contracts.

Q

Are there any hidden fees?

A

No, we believe in transparent pricing. The Box Advantage Membership is $14.95/month with no hidden fees. All costs for services and add-on packages are clearly outlined before work begins.

Q

Can I change my membership or cancel anytime?

A

Yes, you can add or remove add-on packages, or cancel your membership at any time. We offer flexible terms to meet your changing needs.

Still Have Questions?

Can't find what you're looking for? Our team is here to help. Contact us and we'll get back to you within 24 hours.

Call Us

Speak with our customer service team

(877) 283-4976

Email Us

Send us a detailed message

info@advantagegroundskeeping.com

Ready to Get Started?

Contact us today for a free consultation and discover how Advantage Groundskeeping can transform your property.